One of our prestigious clients is looking for a ”General Manager" to join their team immediately.

# SALARY: Negotiable.

# ROLES & RESPONSIBILITIES:

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead all key property issues including capital projects, customer service, and refurbishment.
• Handling complaints, and overseeing the service recovery procedures.
• Responsible for the hotel's yearly Operating Budget, Marketing & Sales Plan, and Capital Budget formulation, presentation, and achievement.
• Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long-term strategic goals for the property.
• Developing improvement actions, carry out costs savings.

# REQUIREMENTS:

• Bachelor's degree in Hotel Management, Business Administration, or relevant field.
• A minimum of 2 years experience in hotel management or similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.
• Strong leadership, communication, and organizational skills.
• Excellent time management abilities.
• Proficiency in working with customer relationship management (CRM) tools, databases, and office software.
• Flexibility schedule.

# BENEFITS:

• Accommodation, Transport, Medical & Insurance.

# TERMS & CONDITIONS:

02 Year Renewable Contract.

Work Hours: 8 Hours a day. (6 Days a week)

 # HOW TO APPLY:

If you are interested, please forward your detailed CV to, This email address is being protected from spambots. You need JavaScript enabled to view it..

(Office open from, Monday - Friday, 9.30 am - 5.30 pm)

Eastern Charisma Group of Company (Pvt) Ltd. (SLBFE #2753)

19, De Vos Avenue, Bamabalapitiya, Colombo 04.

(Near Sri Lankan Airlines cargo office on Duplication Road)

www.manpowersrilanka.com