One of our prestigious clients is looking for an experienced Client Service Associate to join their team immediately.

SALARY: LKR 160,000

KEY RESPONSIBILITIES:

• Provide professional and timely support to clients through phone, email, and other communication channels.
• Build and maintain strong relationships with clients by understanding their requirements.
• Handle client inquiries, requests, and complaints efficiently.
• Coordinate with internal departments to ensure prompt resolution of client issues.
• Maintain accurate records of client interactions and service requests.
• Prepare reports and follow up on pending client matters.
• Ensure high levels of customer satisfaction and service quality.
• Assist with onboarding new clients and maintaining client accounts.
• Adhere to company policies and service standards at all times.

REQUIREMENTS:

• Bachelor's Degree or Diploma in Business Administration, Management, Marketing, or a related field.
• Previous experience in customer service, client relations, or account management will be an added advantage.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Good organizational and time management skills.
• Proficiency in Microsoft Office applications.
• Ability to multitask and work in a fast-paced environment.
• Customer-focused attitude with strong attention to detail.

BENEFITS:

• Attractive monthly salary of LKR 160,000.
• Career development opportunities.
• Professional and supportive working environment.
• Performance-based growth opportunities.

TERMS & CONDITIONS:

• Employment Type: Full-time.
• Location: Colombo, Sri Lanka.
• Other terms and conditions apply as per company policy.

HOW TO APPLY:

If you are interested, please forward your detailed CV to This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us via 0117 387 882 / 0117 387 883 or WhatsApp us via 0777 833 575 / 0777 833 576.

Manpower Lanka Solutions (Pvt) Ltd.
12A, Ridgeway Place, Bambalapitiya, Colombo 04, Sri Lanka.