One of our prestigious clients based in the United States is looking for competent "BPO Executives (Research Analysts)" to handle back-office process work from Colombo 03 Astoria office.

SALARY: LKR 55,000 + Incentives (Work Mode: Hybrid)

ROLES & RESPONSIBILITIES:

• Review scanned documents.
• Find relevant information from source websites and documents based on training.
• Enter information with 100% accuracy in the client's system.
• Challenge the status quo and find faster and more efficient ways of operating.
• Train & mentor new members of the team.
• Achieve production and quality targets consistently.

QUALIFICATIONS & EXPERIENCES:

• Diploma or HND or Degree in any subjects.
• Excellent communication & comprehension skills in both written and spoken English are a must.
• Excellent attention to detail and meticulous work ethic is a must.
• Working proficiency in MS Office applications (Word, Excel, Outlook) and familiarity with online CRM tools would be a plus.
• Good organization, coordination & time management skills with the ability to multi-task and meet strict deadlines.
• Analytical and logical approach to problem-solving required.
• Ability to work independently with minimum supervision in a team environment.

Candidates living within Colombo 1-15, Dehiwala - Mt. Lavinia, Rathmalana Only.

* Working from the office (on-site) / WFH unless there are any transport restrictions.

* Working hours are based on the US time zones and calendar.

• Monday - Friday
• Shift: 9.30 PM to 6.30 AM
• Break: 1-Hour

HOW TO APPLY:

If you are interested, please forward your CV to, This email address is being protected from spambots. You need JavaScript enabled to view it.

(Please use the same vacancy name for your e-mail subject title for better visibility of your email.)