Our reputed client is an EPOS Software company in the UK with the development and support center in Sri Lanka is currently looking for experienced, dynamic and high highly-skilled Call Center Managers to join their team immediately. 

Managers - Call Center
Salary LKR. 150,000/-

Relevant Requirements, Experience, and Qualities:

·         Minimum of 2 years of full time working experience.
·         Hiring, Training, Coaching and leading call center representatives as they provide support for customers. 
·         Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. 
·         Leading team meetings, asking questions to better understand the calls representatives are receiving educating and coach workers regarding process and practice, and explain expectations to employees. 

Hours of Working:

·         Monday to Friday 9.00 am to 6.00 pm 
·         UK time (1.30 pm to 11.30 pm)

Office Location:

·         Colombo 04

If you're interested to apply please forward your CV immediately to, This email address is being protected from spambots. You need JavaScript enabled to view it.

Manpower Sri Lanka - Knowledge Force International
Sri Lanka's No: 1 Executive Search & Local Recruitment Consultants. 

#33, Level 12, Parkland Building, Park Street, Colombo 02. Sri Lanka