One of our prestigious clients in Sri Lanka is looking for enthusiastic Call Center Executives to join their team immediately.
SALARY: LKR 40,000
KEY RESPONSIBILITIES:
- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries and provide accurate information.
- Resolve customer complaints and escalate issues when necessary.
- Maintain accurate records of customer interactions and follow-ups.
- Achieve daily call handling and customer service targets.
- Coordinate with internal teams to ensure prompt customer support.
- Deliver excellent customer service while maintaining professionalism.
REQUIREMENTS:
- Previous experience in a call center or customer service role is an advantage.
- Excellent communication skills in English and Sinhala (Tamil is an added advantage).
- Good interpersonal and problem-solving skills.
- Basic computer literacy and typing skills.
- Ability to work in a fast-paced environment and as part of a team.
BENEFITS:
- Competitive work environment
- Opportunity for career growth
- Other benefits as per Sri Lankan Labour Law
TERMS & CONDITIONS:
- Employment Type: Full-time
- Location: Sri Lanka
HOW TO APPLY:
If you are interested, please forward your detailed CV to This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us via 0117 387 882 / 0117 387 883 or WhatsApp us via 0777 833 575 / 0777 833 576.
Manpower Lanka Solutions (Pvt) Ltd.
12A, Ridgeway Place, Bambalapitiya, Colombo 04, Sri Lanka.
