One of our reputed clients is seeking enthusiastic and customer-oriented Call Center Agents to handle inbound and outbound customer interactions while ensuring high-quality service delivery.
SALARY: Negotiable
KEY RESPONSIBILITIES:
- Handle inbound and outbound calls professionally.
- Respond to customer inquiries and provide accurate information.
- Resolve customer issues efficiently and escalate when necessary.
- Maintain customer records and update systems accordingly.
- Achieve call handling and service quality targets.
- Ensure excellent customer experience and satisfaction.
REQUIREMENTS:
- Previous experience in a call center or customer service role is an advantage.
- Strong communication skills in English.
- Good problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer literacy.
BENEFITS:
- Competitive salary package.
- Career growth opportunities.
- Professional working environment.
HOW TO APPLY:
Email your CV to: This email address is being protected from spambots. You need JavaScript enabled to view it.
Call: 0117 387 882 | 0117 387 883
Manpower Lanka Solutions (Pvt) Ltd.
12A, Ridgeway Place, Bambalapitiya, Colombo 04.