A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting, solution design, and technical leadership within a remote working setup.
The ideal candidate will serve as a key escalation point, guiding offshore engineers, improving service delivery, and contributing to high-end enterprise network and security projects.
SALARY: LKR 200,000 – 600,000 (Negotiable based on experience and expertise)
KEY RESPONSIBILITIES:
- Provide advanced Level 3 support for complex network and security incidents.
- Act as the main escalation point for Level 1/2 offshore engineers.
- Lead root cause analysis (RCA), problem management, and post-incident reviews.
- Review and approve configuration and change requests prior to implementation.
- Mentor and train new engineers, ensuring consistent technical quality.
- Collaborate with the Australian engineering team on design, deployment, and optimisation initiatives.
- Maintain detailed technical documentation, templates, and operational runbooks.
- Participate in 24x7 support rotations for major incidents and scheduled maintenance.
REQUIREMENTS:
- 3–8 years of experience in senior-level network and security engineering roles.
- Proven hands-on experience with Fortinet technologies (FortiGate, FortiManager, FortiAnalyzer) in enterprise environments.
- Solid understanding of routing, switching, VPNs, SD-WAN, and firewall configuration.
- Experience working in managed services, SOC, or SNOC environments.
- Familiarity with ITIL practices (Incident, Change, and Problem Management).
- Strong leadership, mentoring, documentation, and communication skills.
- Ability to work independently and handle escalations confidently.
NICE TO HAVE:
- Certifications: Fortinet NSE 5–7, CCNP, or equivalent enterprise-level credentials.
- Experience with SIEM, SOAR, or EDR tools (FortiSIEM, CrowdStrike, SentinelOne).
- Knowledge of automation, scripting, or infrastructure-as-code.
- Experience with ServiceNow or other ITSM platforms.
BENEFITS:
- Competitive senior-level contractor rate.
- Remote-based role with global collaboration exposure.
- Leadership and mentoring opportunities within a fast-growing global SNOC.
- Access to cutting-edge network and security technologies.
- Career growth path toward Team Lead or Principal Engineer roles.
TERMS & CONDITIONS:
- Full-time remote position (Work From Home).
- Reporting to the Security Operations Manager (Australia-based).
HOW TO APPLY:
Email your CV to: This email address is being protected from spambots. You need JavaScript enabled to view it.
Call: 0112581729 / 0112581739
Manpower Lanka Solutions (Pvt) Ltd.
12A, Ridgeway Place, Bambalapitiya, Colombo 04