One of our clients in Australia who is a growing "Technology Solutions" company is looking for experienced "Managed Services Engineers" to join their team in Colombo immediately.
SALARY: Negotiable
ROLES & RESPONSIBILITIES:
The Managed Services Engineer works closely with Software Engineers to help them deploy and operate different systems as well as providing support for client applications in production. In addition, they help to automate and streamline the company operations and processes.
- Troubleshooting and triaging client support issues in a timely manner inline within agreed SLAs.
- Providing accurate and timely updates to clients on issue progress and status and keeping internal teams up to date.
- Preparing regular, accurate reports for clients.
- Maintaining up to date documentation of client deployments.
- Knowledge and skill development in new technologies and related tools to introduce to the company in order for growth in an agile development environment.
- Writing automation scripts when required.
- Providing direct server support on various operations.
- Writing automation scripts as required.
* Note that the role includes shift work to meet client requirements overseas. The successful applicant will be required to work rotating shifts.
QUALIFICATIONS & EXPERIENCES:
- Degree in a Quantitative discipline such as IT or Computer Science.
- Thorough knowledge in Cloud ( AWS/ Azure/ GCP etc) would be mandatory.
- Knowledge in databases such as MsSQL, MySQL, Oracle etc.
- Good experience with Kubernetes and Docker would be mandatory.
- Solid knowledge in Linux and underlying infrastructure concepts.
- Knowledgeable of Continuous Integration tools such as Jenkins, Maven, git etc.
- Knowledge in configuration management tools, for example, Terraform, Ansible and Puppet.
- Knowledge in Monitoring systems such as EFK, Cloud Watch.
- Programming experience (Bash, Python, Java etc) would be ideal.
- Experience working with the WSO2 Platform will be highly regarded.
- Excellent communication skills with the ability to directly communicate with clients overseas as required.
- Ability to work well under pressure and meet deadlines.
- Team player, with the ability to work well with a diverse group of people.
- Great problem solving skills
BENEFITS:
- Competitive compensation + the $peg facility
- A work culture and an environment where we value both hard work and flexibility.
- A convenient leave plan that fits your needs.
- Medical Insurance.
- Performance based bonus.
- Flexible working hours.
- Promotional opportunities.
- Shift allowances.
- Amenities such as transportation and meals.
HOW TO APPLY:
If you are interested, please forward your CV to, local@manpowersrilanka.com
(Please use the same vacancy name for your subject title for better visibility of your email.)